一個(gè)坑:虛假宣傳
A Pitfall: False Propaganda
企業(yè)實(shí)力不行,又想做生意,怎么辦,造假。車間一般般,就上網(wǎng)找4S店的車間圖片來充數(shù),比較高級(jí)的是,把自己的真實(shí)照片和虛假照片結(jié)合。比如張是自己的門頭,第二張就是盜用的4S店車間照片,高大上,而且車間很忙。第三張是自己的前臺(tái),第四張又是從奔馳店找來的。如果車主看到現(xiàn)場(chǎng)與宣傳圖片不符,建議馬上走人。連基本的誠(chéng)信都沒有,也不要談別的了。
What to do if the enterprise's strength is not strong and they want to do business? Counterfeiting. The workshop is average, so you can search online for pictures of the 4S store's workshop to top up. More advanced, you can combine your real photos with fake ones. For example, the first one shows one's own storefront, and the second one shows a photo of the stolen 4S store workshop, which is tall and busy. The third one is my own front desk, and the fourth one is from a Mercedes Benz store. If the car owner sees that the scene does not match the promotional images, it is recommended to leave immediately. Without even basic integrity, let's not talk about anything else.
還有說自己得了變速箱維修一等獎(jiǎng)的。維修比賽一般都是某個(gè)品牌機(jī)油贊助的,你進(jìn)多少錢的貨就給你評(píng)一個(gè)相應(yīng)的名次。這種比賽要是想?yún)⒓?,一年可以拿回家好幾十張一等?jiǎng)的證書。
Also, he said he won the first prize for gearbox maintenance. Maintenance competitions are usually sponsored by a certain brand of oil, and you will be given a corresponding ranking based on the amount of money you purchase. If you want to participate in this competition, you can get dozens of first prize certificates back home every year.
二個(gè)坑:報(bào)價(jià)陷阱
Two Pitfalls: Quotation Traps
我的變速箱究竟是哪里壞了,維修要多少錢,這是車主更關(guān)心的問題。如果是電話詢價(jià),實(shí)際維修方是很難做出準(zhǔn)確估計(jì)的。有一些公司干脆是電話里先報(bào)個(gè)低價(jià),先把車留下再說。還有不少殺熟的套路,修理廠老板會(huì)告訴你這都是小問題,某個(gè)螺絲可能松了,過來我給你擰緊就好了。
What exactly is wrong with my gearbox and how much does maintenance cost? These are the most important issues that car owners are concerned about. If it is a telephone inquiry, it is difficult for the actual repair party to make an accurate estimate. Some companies simply quote a low price over the phone and leave the car behind. There are still many familiar tricks, and the repair shop owner will tell you that these are all minor issues. A certain screw may be loose, come here and I will tighten it for you.
如果發(fā)現(xiàn)這一家電話報(bào)價(jià)低一截,小伙伴們應(yīng)該多追問幾句,比如我這個(gè)車的變速箱可能是哪里出了問題;這些錢都包括維修哪幾個(gè)方面;其中這幾個(gè)項(xiàng)分別都是多少維修費(fèi)用等。
If you find that the phone quote from this company is slightly lower, your friends should ask more questions, such as where the gearbox of my car may be malfunctioning; Which aspects of maintenance do these funds include; What are the maintenance costs for each of these items.
另外,沒試過車,很難判斷問題大小,車主描述的故障是否全面,故障碼是什么,變速箱油什么狀況這些都是未知數(shù),上來就能報(bào)一個(gè)準(zhǔn)確價(jià)格的,一般都是有貓膩的,往往也意味著后續(xù)麻煩扯皮的事情一大堆。就像宰客一般發(fā)生在旅游區(qū)一樣,變速箱行業(yè)的貓膩發(fā)生地也是有特征的,一般發(fā)生在生意不好,但牛皮吹得很大的地方。如果各位看著網(wǎng)上說的很好,但進(jìn)去發(fā)現(xiàn)沒幾個(gè)箱子在維修,一般都是動(dòng)歪腦筋的地方。
In addition, it is difficult to determine the size of the problem without trying the car. Whether the fault described by the owner is comprehensive, what the fault code is, and what the condition of the transmission oil is are all unknown. An accurate price can be quoted online, which is usually a bit tricky and often means a lot of trouble and trouble in the future. Just like the slaughter of tourists usually occurs in tourist areas, the location of the gearbox industry's felony is also unique, usually occurring in areas with poor business but high reputation. If you look at what you said online and find that there are not many boxes being repaired, it is usually a place where you are using your brain.
三個(gè)坑:先斬后奏
Three Pits: First Cut and Later Play
這個(gè)坑是建立在第二個(gè)坑的基礎(chǔ)上的,先低價(jià)扣車,比如維修方明明知道行情價(jià)在一萬左右,他們告訴你差不多七千塊錢,然后又講具體多少錢現(xiàn)在還說不太準(zhǔn),需要拆解以后才能給出準(zhǔn)確報(bào)價(jià)。等拆開以后告訴你閥體也壞了,摩擦片也磨損了這么多,一共需要一萬五。如果你不修,就要交三千塊拆裝檢測(cè)費(fèi)。
This pit is built on the basis of the second pit. First, the car will be deducted at a low price. For example, if the maintenance team knows the market price is around 10000 yuan, they will tell you about 7000 yuan, and then they will tell you how much it is. It is still uncertain how much it is, and it needs to be disassembled to provide an accurate quotation. After disassembling it, I will inform you that the valve body is also damaged, and the friction plates are also worn out so much. It will take a total of fifteen thousand yuan. If you don't repair it, you will have to pay 3000 yuan for disassembly and testing.
這個(gè)坑是更難避免的,因?yàn)楹芏鄷r(shí)候要確定變速箱的所有維修項(xiàng)目,真的需要拆解檢查,所以二次報(bào)價(jià)時(shí)再提高價(jià)格,許多修理廠都多多少少有這樣的行為。一些維修廠耍小聰明。說好變速箱維修多少錢,但是,沒提抬裝,變速箱油,開票的費(fèi)用,臨到交車的時(shí)候再加一筆。
This pit is the most difficult to avoid because many times it is necessary to determine all the maintenance items of the gearbox, which really requires disassembly and inspection. Therefore, when raising the price in the second quotation, many repair shops have done this to some extent. Some repair shops are playing tricks. We agreed on how much it would cost for gearbox maintenance, but we didn't mention the cost of lifting and installing, gearbox oil, and invoicing. We will add another amount when it comes to delivery.
四個(gè)坑:維修外包
Four Pits: Maintenance Outsourcing
在變速箱維修領(lǐng)域,這種坑已經(jīng)算不上是坑了。看似很大型的維修廠,其實(shí)不一定有維修變速箱的能力,甚至4S店也不一定每一臺(tái)變速箱都是自己維修。變速箱維修外包如今已經(jīng)是非常普遍的事了,修理廠在整個(gè)維修過程中只充當(dāng)一個(gè)中介的角色,當(dāng)客戶把車送來維修以后,修理廠再把變速箱轉(zhuǎn)交給變速箱專修的小團(tuán)隊(duì),自己賺一個(gè)中介費(fèi)用,對(duì)于消費(fèi)者來講,只是多花了一部分錢而已。
In the field of gearbox maintenance, this kind of pit is no longer considered a pit. A seemingly large repair shop may not necessarily have the ability to repair transmissions, and even 4S stores may not necessarily repair every gearbox themselves. Outsourcing gearbox maintenance is now very common, and repair shops only serve as intermediaries throughout the entire repair process. After customers bring their cars for repair, the repair shop hands over the gearbox to a small team specializing in gearbox repair, earning an intermediary fee on their own. For consumers, it only costs an additional part of the money.
五個(gè)坑:保修范圍
Five Pits: Warranty Coverage
很多修理廠、4S店在保修模式上都是修哪個(gè)故障保哪個(gè)故障,保修期內(nèi)出現(xiàn)其它變速箱故障,則不在保修范圍內(nèi),甚至即便出了同樣的問題,由于消費(fèi)者對(duì)于變速箱的不夠了解,一些無良修理廠也會(huì)謊稱是由不同原因引起的。變速箱,特別是自動(dòng)變速箱,屬于非常精密的機(jī)械結(jié)構(gòu),牽一發(fā)而動(dòng)全身。維修過程中的馬虎、不謹(jǐn)慎,都可能給變速箱在未來的使用過程中帶來各種各樣的問題。
Many repair shops and 4S stores guarantee the same fault in the warranty mode. If other gearbox faults occur during the warranty period, they are not covered by the warranty. Even if the same problem occurs, some unscrupulous repair shops may falsely claim that it is caused by different reasons due to consumers' lack of understanding of the gearbox. Gearboxes, especially automatic transmissions, are highly precise mechanical structures that move the entire body at once. The carelessness and carelessness during the maintenance process may bring various problems to the gearbox in future use.